Terms and conditions of use


We are pleased to welcome you to BlueEye ("Site"), the official online store for the BlueEye .

We ask you to reserve time to read these terms carefully, as they regulate both the use of the Site and purchases made through the Site. Unless otherwise stated, these terms and conditions govern the relationship between BlueEye and its Users, and the User is deemed to have read and accepted these terms. If you do not accept these terms in full, do not use this Site.

From time to time, when you use certain services or purchase products from this Site, you may receive additional instructions, rules, and policies that apply to certain services and products that are all included in this Terms and Conditions and which apply to your use of the Site.

BlueEye may from time to time change terms by adding a change to the Site. When you use the Site after the change has been made, it means that you have accepted the changed terms.

The terms used in these terms are defined in Section 19.

    • detection

Blue Eye TMI (Business ID 1858446-2) is the seller of products displayed on this Site.

Other Blue Eye contacts include:

Phone +358 407013581
• Email: [email protected]
Simonkatu 10 D 63 00100 Helsinki

    • Content accuracy

BlueEye always strives to keep the information on the Site up to date. However, it is impossible to guarantee that there will be no errors on the Site. The information published on this site and other material may contain inaccuracies or typographical errors. Product weights, dimensions and volumes are only indicative. We have made reasonable efforts to ensure that the product information is accurate and as accurate as possible in terms of product colors. However, we cannot guarantee that your display will accurately convey the color of the product delivered. Periodic changes to site information will be made without notice. BlueEye reserves the right to change the Site at any time, at its sole discretion. BlueEye does not warrant that the functions or materials or content contained on the Site will be uninterrupted or error-free, that errors will be corrected, or that the Site or the server that allows its use will be virus-free or contain no other harmful components. BlueEye cannot be held responsible for any use of the Site, including, without limitation, content and errors contained therein.
Limitations on Hand Luggage: While we strive to ensure that products listed as hand luggage meet current flight restrictions, we will not be held liable if the airline applies other check-in standards or if the airline or airports change their limits.

    • Tariff

The price of the products you order is the price displayed on the Site at the time you confirm your order and confirmed by an email confirmation confirming your order. All prices are in Euro (€) and include VAT and handling costs.

If there is an error in the price or delivery cost of the products you order, we will notify you as soon as possible, and we will offer you the opportunity to re-confirm your order at the right price or cancel the order. If you cancel, we will refund the price or return to your credit card the amount it was charged for the products.

    • Online Order

You can place an order if you are at least 18 years old. The ordering process consists of the following steps:

    • Add the items you want to buy to your cart;
    • You choose the delivery method;
    • You enter the shipping address;
    • You enter the billing address together with your payment information;
    • You will be asked to accept the terms and conditions;
    • Before you place an order, you are given the opportunity to review your selection, check the total cost of your order, including Shipping costs.

After you submit your order, we will send you an email confirmation of your order. If you pay by credit card, you will receive an email containing your payment status.
As soon as the goods have been shipped, you will receive a notification ("Shipping Notification Email"). All orders are subject to availability at the time of delivery.
We reserve the right to cancel your order for any reason.

    • Payment

The payment methods we accept are listed on the Site. Payment must be made in euros (€). For more information on online scams and secure payment, please refer to our Privacy Policy.


    • The sales contract

There is no sales agreement between you and BlueEye before BlueEye sends the products. All information on our website is only a call for tender and does not constitute an offer or a unilateral contract. Your order is a binding offer on your part to purchase our products. The sale is binding on us only after we have informed you by a confirmation message that the goods have been shipped.

BlueEye reserves the right to refuse, in whole or in part, an order in the following cases:

    • If the product is not available;
    • If your billing information is incorrect or cannot be verified;
    • If security systems make your order unusual for your order or doubt;
    • huijaustilaukseksi;
    • If your bank transfer fee / reservation is not up to date;
    • If we have reason to believe that you are under 18 years of age;
    • If we have reason to believe that you are a reseller;
    • If there was an error in the bid
    • If we are unable to provide the address you provided;
    • Force majeure;
    • Delivery restrictions - delivery country
    • PL addresses are not accepted.
    • We deliver from Monday to Friday, off fence holidays.


    • Delivery

We will use all reasonable means to deliver the ordered products within the time specified in the User's Individual Order Confirmation. Such times are not guaranteed delivery times and should not be trusted. Invalid addresses are the responsibility of the User and may incur additional charges from the User.

All items are shipped from BlueEye. If your product has not been delivered within the specified timeframe, please contact us with your customer number or order number. You can then invoke the sales contract and ask for a full refund for the products in question as the only measure. You may also specify a new delivery time that is appropriate to the circumstances and require BlueEye to deliver the products before the end of that period; then if BlueEye fails to deliver on this extended term, you can rely on the sales contract and ask for a full refund for the products in question.

We only ship the products through a professional carrier. We always require delivery to be recorded as received. You agree that delivery may be recorded as received by a User other than the User, provided that such person is present at the registered address and is at least 18 years of age. If nobody is present at the time of delivery, you will be asked to contact the shuttle service to arrange an alternative delivery date.

    • Defective product or incorrect delivery.

Check the packaging for damage when you receive the shipment. If the products do not match your order or other order problems occur, you agree to follow the return procedure described in section 10 below. In addition, in the case of defective products and defective deliveries due to us, we will also refund you the costs of return. If replacement products are available, we will send you an email notification of replacement products, and we will deliver replacement products immediately to you at our own expense.


If you return your products under section 10 or if you have received incorrect products or if BlueEye for any other reason agrees to receive the returned products, you will need to act as described in section 10 below. You can also follow these steps to exercise the right of withdrawal provided for by law, as described in section 11.

Step 1: Fill in the return form. We will send you a return number and return instructions via email.

Step 2: Pack the product to be returned (non-damaged products only, in original packaging with genuine brands, accessories, instructions, and warranty tickets). Original packaging prevents damage during transport.

Step 3: Print the recovery card and attach it to the recovery package / packages. The return card contains all the information you need to ensure a smooth transmission (your personal information, our shipping address, the carrier's name).

Step 4: Become familiar with the recovery instructions and contact us accordingly. You must arrange the return of the products by the sender as soon as possible, but within 14 days after you have notified us of your return request.

If you do not comply with the described return guidelines and requirements, we will notify you by email of the reasons why we have been unable to accept your refund request within 14 days.


BlueEye wants you to be completely satisfied with every BlueEye you buy . If you are not satisfied with the product you have purchased, you can return it within 14 calendar days of delivery to receive a full refund of the purchase price. Note: Printed and customized products cannot be recovered.

You may choose to use your consumer protection rights (distance selling) to return the original sales price and shipping costs, provided that you have notified us by email within 14 calendar days from the date you received the product / products that you have followed reasonable care in the handling of the product / products.

Only items purchased online from the Site may be returned. For all other returns, we recommend that you contact the store where you purchased the goods.


You do not have the right to cancel products that have been manufactured to your requirements or clearly to meet your personal needs.

Right of withdrawal

You have the right to cancel the orders you have made within 14 days of the ordering of the products.

The right of withdrawal expires: (i) when 14 days have elapsed after you have received or assigned a third party, other than the carrier, to have physical control of the product; or (ii) if you have ordered several products and the products are shipped in several lots after you have received or assigned a third party that is not a carrier, you have received physical control of the last item or part.

In order to exercise the right of withdrawal, you must inform us of your decision to cancel the subscription agreement with an unequivocal notice (for example, by letter, by fax or by e-mail). You can use the return form on our website to make any announcements (however, we encourage you to use the form to improve the processing of cancellations and returns). If you use this option, we will send you an immediate confirmation (such as by email) of receipt of the cancellation.

If you cancel your subscription, we will refund all payments we receive, including shipping costs (except the additional cost of choosing a delivery method other than our preferred standard delivery method), without undue delay, and in any case no later than 14 days from the date we become aware of your decision to cancel the agreement. We will perform a refund with the payment instrument you have used in the original transaction, unless you have expressly agreed otherwise, and in any case not to incur any costs for the refund.

We will bear the cost of returning the goods as described on the refund form. You are solely responsible for any depreciation of the goods resulting from handling other than the nature, properties and functionality of the goods. We encourage you to return the products as described in the return form. If you do otherwise, you agree to act at your own risk and will not reimburse you for any costs incurred.

    • Limitation of Liability

The terms and conditions of this agreement do not affect your legal rights. We are not responsible for any damages (including, without limitation, loss of profit or loss of use) caused by your use of the Site, delay or inability to use our Site, its content or link to any other site resulting from the Agreement, the breach (including negligence) or otherwise, except in the event of death or death; personal injury caused by negligence or willful misconduct, unless stated in these terms.

Under no circumstances do we answer:

(a) the supply and use of products and services for the following damages and losses that the party to the order has not been able to anticipate at the time of the contract;

b) damages and losses that are not caused by us;

(c) business loss.

Our entire liability in connection with a sales contract is at most the purchase price of the products in question, unless otherwise required by mandatory legislation.
By law, BlueEye is obliged to deliver the ordered products in accordance with the order agreement.

    • Warranty

(a) Error Response :

Consumers have the right to statutory error liability. It covers defects in the conformity of goods at the time of delivery. The Seller will replace or repair the Goods (or Parts) at no charge. The seller reserves the right to change the product to another if the repair costs are disproportionate or if the repair is impossible. The consumer bears the burden of proof that faults occurring more than six (6) months after the shipment existed at the time of shipment.

(b) Commercial Guarantee :

BlueEye also offers a commercial warranty for certain products. You will receive detailed information about this warranty on the Warranty Card and / or the Site.

    • Questions, complaints, comments and service contact information

If you have any questions about this Site, or if you have technical problems using the Site Information, please contact us .

    • Usage restrictions and intellectual property rights

All brand names, product names, and product names used on the Site are trademarks or trade names of BlueEye or trademarks of third party owners. You do not have permission to use or reproduce such trademarks or trade names as it may violate the rights of their respective owners. All Site Design, Texts, Documents, Videos, or Other Services, and their Selection and Arrangement, and all other materials on this Site are copyrighted by BlueEye or its suppliers. You are only authorized to electronically copy and print parts of the Site to the extent necessary to make the order, or to use the Site as a Purchasing Resource. You do not have permission to use the Site's data or materials in any other way, including copying for purposes other than those mentioned above, editing, distributing or (re) publishing. If you wish to use materials and information from this Site, you must first obtain a written permission from BlueEye .

    • Use of information and suggestions made by you regarding this Site

If you offer BlueEye or post material, information, suggestions or comments to the Site on or through the Site, the manner in which BlueEye conducts its business or the operation of the Site, BlueEye reserves the right to use such material, information, suggestions, or comments at its sole discretion, without compensation to you or any mention thereof. you. You grant BlueEye a non-exclusive, perpetual, worldwide, royalty-free license to use and publish such information and material, in whole or in part. However, for the use of Samsonite's information that you can identify with (such as name, address, social security number, and telephone number), the Site's Privacy Policy , as described below , will apply .

    • Use your suggestions for BlueEye 's new products, features or processes

(a) The proposal does not in any way constitute a confidentiality relationship, or place BlueEye in a position to receive the proposal confidentially, and BlueEye has no obligation, nor does it undertake to treat or maintain such proposals as confidential.

(b) BlueEye shall have the right to retain, retain and retain any material sent to it.

(c) BlueEye does not accept any obligations and cannot be assumed upon receipt or review of the resulting proposal without or until a formal written agreement is signed by BlueEye and you, and thereafter BlueEye 's obligations are those stated in that written agreement.

    • Privacy Policy

Your privacy is very important to us, and we want to be sure that you know and accept the way we may use your personal information. You can find our Privacy Policy at www. blueeye .fi . By placing an order on the Site, you consent to the collection, use, and transmission of your personal information in accordance with the terms of the Privacy Policy.

    • Preferences

Within the scope of these terms, the expressions listed below are deemed to mean, unless expressly stated otherwise:

    • Terms and Conditions : these terms and conditions and any additions or updates thereto.
    • Order : Result of the order process as described in clause 4 of the terms and conditions.
    • User : Someone who enters the Site Address or by following the link will visit this Site and use it for data retrieval purposes or to place an order.
    • BlueEye : Blue Eye TMI (Business ID 1858446-2)
    • Website : A collection of websites grouped together at www.blueeye.com .
    • Applicable law

All disputes concerning the validity, interpretation and / or enforcement of the terms and conditions shall be governed solely by Finnish law and Finnish courts. This clause does not affect your statutory rights. You agree that electronic evidence (such as emails, backups, etc.) may be used as valid evidence in connection with a dispute regarding the use of the Site.

If one of the terms or conditions is declared void and void or unenforceable, the other terms and conditions will remain in force and the part declared null and void shall remain applicable within the limits of the law.

    • The whole contract

These Terms and Conditions replace all previous Terms and Conditions applicable to the User.

If you have any questions, comments or technical issues regarding the Site, please contact us at +358 407013581 .

These terms and conditions were last updated 21 9 january 201.